The solutions are designed to remove costs and complexity from contact centres and enable omnichannel service, says BT.
The restaurant chain deploys IBM's social business software to improve communication between franchises and employees.
Can the new Z10 compete with the market's top smartphones?
Deon Liebenberg commences his role as managing executive, heading up Vodafone Global Enterprise and Vodacom Business Africa.
InfoReg demands answers from TransUnion, Experian on alleged hack
In this week's tech news roundup, In an ongoing case, the Information Regulator gave TransUnion and Experian 10 days to furnish it with details regarding allegations of a new data breach at the credit bureaus. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #infomationregulator #transunion News Links: https://www.itweb.co.za/content/GxwQDM1DxZw7lPVo https://www.itweb.co.za/content/WnpNgM216Ed7VrGd https://www.itweb.co.za/content/nWJadMbNB8aMbjO1 https://www.itweb.co.za/content/PmxVE7KEWl4qQY85 https://www.itweb.co.za/content/VgZeyvJlKYWMdjX9
Early adopters of the Nokia Lumia devices running Windows Phone 7.5 will now be able to upgrade their software to Windows Phone 7.8.
The research and analysis company outlines its expectations for the African telecoms market in 2013.
With a great deal hinging on the success of the new platform and devices, BlackBerry 10 receives a cautiously optimistic reception.
Samsung Z Fold 5 Unboxing and Hands On Review
The Samsung Z Fold 5 Unboxing, specs and review by ITWeb. Join us as we unbox, explore, and appreciate the Samsung's remarkable features, giving you all the insights you need to make an informed decision. Don't forget to hit the like button and subscribe to ITWeb for more exciting tech reviews and unboxings! #Reviewvideo #unboxingvideo #samsung #samsungzfold5
All of SA's main mobile operators will stock BlackBerry 10 devices, but they are not yet ready to communicate time frames.
Tools like Eyeris Lite from Vox Telecom have enabled live collaboration - people can work on a joint presentation from different locations.
Mobile daily active users exceeded Web daily active users for the first time in Q4, and mobile now accounts for 23% of ad revenue.
Certification will enable service providers to choose equipment vendors with greater speed, clarity and certainty, says MEF.
RIM pulls back the veil on BlackBerry 10, the devices and the future of BIS, and a brand refresh.