The company unveils RightAnswers Support Analyst and Self-Service Portal Version 5.0.
We live in an increasingly connected world, and Web 2.0 technologies are only making it more so. But should corporates care?
Absa has plunged into social media. The result? So far so good, it says.
The purchase will strengthen its footprint in the global BPM and SOA markets, says IBM.
The Fetch and Repair warranty programme aims to advance distribution efficiency.
The IT giant will continue to invest in Africa, despite the economic crisis and changing IT market.
The Altiris suites aim to improve business processes and leverage a company's assets.
ITWeb's IT Confidence Conference panel discussion reveals what IT companies are doing to weather the economic storm.
Despite worsening international economic conditions, SA has many positives, says SMC Networks SA.
Industry analysts seem certain of one thing - in the future, the Web will only become more pervasive and interactive.
On this day 20 years ago, Sir Tim Berners-Lee first proposed the sharing of information through a global database of linked pages.
In today's technology roundup: Sunday deadline for ISP snooping law, debris nearly dooms space station, Chinese create counterfeit iTunes racket, and cyber crime risk exposed.
In this World Wide Wrap: Industry's first portable BI platform, real-time data fuels decision-making, and partnership works on Jive Insights.