The service catalogue plays an important role in customer interaction.
A Norton report shows the causes of cyber crime and how to combat it.
Plans are afoot at SITA and other government entities to develop a blueprint for cloud computing.
MD Anton Herbst resigns to pursue social entrepreneurship.
In today's technology roundup: Android outsmarts Apple's iOS, new video game sales plummet, BlackBerry Dakota leaked, and Palin e-mail hacker jailed.
Akorri Networks, a privately held US company, will be purchased by NetApp in an all-cash transaction.
In this World Wide Wrap: Oracle in cloud computing road show, MS fires boss over cloud strategy, and Nimbula readies 'private EC2' platform.
In this World Wide Wrap: Network tracks greenhouse gases, France gets triple-play, and SK Telecom eyes LTE.
In this World Wide Wrap: Samsung intros mobile printing app, Lexmark unveils latest AIO printers, and Konica Minolta enters Indian market.
In this World Wide Wrap: Asia-Pacific raises IT budgets, Bahrain drives e-government, and Logica secures outsourcing deal.
In this World Wide Wrap: Server glitch knocks iPhone orders, all set for MultiPoint Server, and hospital computer server hacked.
Executives perform some of their best work when they are out of the office multitasking, says Johann Toerien, product manager: HP Notebooks at Axiz.
Apple takes another step towards world domination, but this one is a bit shakier.