Businesses that rely on 087, 0800, 0860 or 0861 numbers and the like are able to port or transfer their number to another service provider.
While an agent listens to a customer during a phone call, AI can run in parallel and search a knowledge base for answers, while allowing the agent to focus on the customer interaction.
Because a cloud-based PBX system uses the internet to make calls, it doesn’t require nearly as much hardware as a traditional phone system.
Moving your call accounting systems to the cloud helps ensure flexibility and efficiency across your infrastructure.
The Oracle FailSafe SD-WAN solution optimises the performance of critical applications over the WAN, says Q-KON SA.
The cloud-based solution will modernise Comair's contact centre operation as part of the company’s broader digital transformation strategy.
Learn about the latest IP-convergence products to meet your home and office needs.
MTN's collaboration tools and cloud-based applications enable businesses to help keep employees on track and help them to more easily collaborate with co-workers.
OneVoice for Operator Connect from Liquid Intelligent Technologies aims to enhance collaboration in the remote/hybrid work environment by integrating traditional telephony calling within the Microsoft Teams ecosystem.
With VL Telecom's Business Talk solution, anyone needing to contact the company calls a single virtual landline number, which can be located in any of 65 countries worldwide.
During the second fiscal quarter ended 31 July, the company’s total revenue reached $1.021 billion, up 54% year-over-year.
Dynamic Cyber Group selected Huawei Cloud & AI as it was identified as a forward-thinking hyperscale cloud provider.