The report addresses key trends and challenges faced by enterprises securing data stored and shared via cloud apps and services.
A new approach to technology is needed - one that's real-time, intuitive, automated, secure, and open.
For two decades, Interactive Intelligence has been creating some of the most innovative business communications technology anywhere.
Today's physical infrastructure has become vastly more complex, interconnected, and performance-driven than a decade ago, says Commscope.
Interactive Intelligence has interviewed key contact centre players in SA and across Africa to determine where contact centres should be focusing their attention.
How utilities communicate with customers impacted by an outage has the potential to be a positive or negative experience, says Interactive Intelligence.
Accenture, one of Avanade's parent companies, explains how banks can position themselves at the centre of an extended 'ecosystem'.
Dimension Data's whitepaper gives eight considerations for making your visions of hybrid IT real.
In a white paper, Soarsoft International provides guidance on the critical aspects of sustaining the integrity and value of your legacy e-mail records as they are migrated.
A Morpho whitepaper covers face recognition in general, its performance, its potential in operations and provides some clues about implementation guidelines.
How well a company implements its key business processes plays a huge role in determining its overall success.