Advanced automatic call distribution software can help contact centres move closer towards one-call query resolution, says Hannes van der Merwe, Mitel product manager at Itec.
The ISACA member survey interviewed more than 2 400 IT, security, and audit and assurance managers from 126 countries.
Metalogix's StoragePoint solution can assist in the migration and enhance the performance of SharePoint, says Chris Hathaway, director at Soarsoft Africa.
In today's technology roundup: Sony faces further security woes, bogus security app hits Mac, MS shuts down skunkworks unit, and Playboy archives all magazines online.
The Rittal LCP cooling system platform of the “Blue E” generation is made up of four different climate control systems.
The mobile device management is focused to help SMEs improve their data management, says SAP.
The monitoring solution uses a series-connected CAN-bus, which reduces the cost of installation and wiring.
The company has turned to RDB Consulting to provide additional services in the form of external resources with expert skills.
Consumers will use the wallet to make mobile commerce and e-commerce purchases.
A sound backup strategy is fundamental to good business practice, regardless of the company's size, says ATC.
The company's Cybernest data centre operation is being used as the IEC's disaster recovery measure for uninterrupted voting.
The company's System Storage TS3500 Tape Library provides 2.7 exabytes of storage.
The company has integrated new employees accomplished in specialised security environments, such as data loss prevention.