IT and security service launched for SMEs
Managed IT services company, Multi-Media Computers (MMC), has partnered with Microsoft, to introduce TotalSecure, a managed IT security solution targeted at local small and medium enterprises (SME).
TotalSecure is a complete outsourced managed IT and security service, aimed at providing local SMEs across all sectors with the skills, experience, training and knowledge to keep the organisations' entire network secure and running smoothly, according to MMC.
Services provided by TotalSecure include network security monitoring, security incident response, and cyber threat intelligence, it adds.
MMC manages the entire service which incorporates Microsoft security capabilities such as the Microsoft Enterprise Mobility Suite, Office and Windows 10 Enterprise, providing a key means of delivering security services.
Adam Whittington, MD of MMC in Cape Town, explains: "Organisations are aware of the need to address security concerns, but don't have security skills to protect their data, and monitor and prevent security breaches.
"They are unsure of how to map business security requirements to technical service to software application investment. And, in some cases, organisations are unsure where their data resides."
The main challenges facing local businesses in implementing their digital transformation initiatives, according to MMC, is compliance to the General Data Protection Regulation and Protection of Personal Information Act, the ability to develop and manage contracts that define the performance delivery of third parties, and choosing the right cloud provider.
"Many South African businesses are going through what has become an unavoidable digital transformation. Companies are already moving to the cloud, whether they like it or not. With mobile devices and remote staff, security threats have increased, making IT security management a daily, if not an hourly issue," continues Whittington.
TotalSecure managed security services is divided into three service levels to match the business risk profile: TotalSecure Protection (designed for low risk businesses);TotalSecure Protection Advanced (designed for medium risk organisations); and TotalSecure Protection Advanced and Compliance (designed for high risk and compliance requirements).
Through the knowledge and skills of their qualified technical team, MMC says they are able to address a comprehensive range of security and related concerns within any business.
Wayne Jones, technical manager at MMC, explains: "There are local companies that are providing several aspects of IT security, but none so far provide a full-scale, focused, managed security services approach for SMEs.
"MMC in partnership with Microsoft has developed a fully comprehensive managed security service aimed at addressing not only network security, but also compliance, governance, change management, data protection, strategic business-centric planning and pro-active risk management.
"In most cases, a new approach to how you invest in software is not needed. Very often, companies purchase software with considerable security features, which their IT staff are unable to unlock. So it's our job to make sure your business and your users benefit fully from your IT security and software investments."