Panasonic discontinues PABX business telephone systems

Johannesburg, 04 Feb 2021
Read time 1min 40sec

Panasonic has announced it will stop manufacturing and distributing business PABX communications systems by 2023. This is part of an ongoing strategic decision which has been impacted by a market migration to cloud-based solutions and “significantly accelerated by Covid-19”.

Panasonic and United Telecoms

As an authorised Panasonic dealer, United Telecoms will continue to sell Panasonic phone and PBX systems, as both new and refurbished products, until they are discontinued. We are also committed to providing ongoing support and maintenance for any Panasonic telephone systems that you may still have in use at your business.

Once manufacturing ends in 2023, no new Panasonic products will be available to purchase through United Telecoms, and any compatible replacement parts offered by United Telecoms are likely to be refurbished, not new. If you have any concerns about the Panasonic end of life announcement and its impact on your existing Panasonic telephone product, please do not hesitate to contact our sales department at United Telecoms.

Discontinued products 

The discontinuation announcement affects the following new product offerings at United Telecoms:

  • Panasonic KX-HTS32 PABX Phone System
  • Panasonic KX-TES824 PBX Switchboard System
  • Panasonic KX-NS1000 PBX Smart Hybrid Telephone System
  • Panasonic KX-NS500 PABX Switchboard Telephone System

Alternative PBX and phone systems

United Telecoms offers a range of suitable and competitive alternatives to the Panasonic PBX and phone system range. To view alternative leading brands or get an online quote, visit or contact our team on (086) 001 8500 or Our telecoms specialists are standing by to explain our offerings, answer any questions you may have, and assist with your PBX or phone system quote. 

Migrating to a cloud-hosted solution

If you are interested in learning more about cloud-based solutions, or making the move to a cloud-hosted telephone system, speak to one of our agents today about the United Voice Cloud Hosted PBX

Editorial contacts
United Business Solutions Candice Evans (011) 239 8720
See also