Business

Carlos Martinez appointed Enghouse Interactive - Presence MD

Carlos Martinez, Enghouse Interactive - Presence.

Starting at the beginning of this year, Carlos Martinez assumes the maximum responsibility of Enghouse Interactive - Presence management as the new Managing Director, replacing Araceli Aranda, which after 13 years as head of Presence Technology (currently Enghouse Interactive), has decided to leave the company to undertake a new personal and professional project.

Since his incorporation in the company in 2006 as Executive Vice-President of Sales and member of the Executive Committee, I has participated actively in the positioning of the company, both nationally and internationally.

"I am very proud to lead this new project and thus, carrying Presence-Enghouse to the next level, competing on equal foot with leading manufacturers in the industry", explains Carlos Martinez.

For more than 10 years, Carlos has worked closely with Araceli in the definition and implementation of the company's strategy, to ensure our Partners and Customers a proper transition and continuity in the business direction to strengthen relationships, mutual trust, commitment and level of involvement.

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Enghouse Interactive

Enghouse Interactive (www.enghouseinteractive.com) delivers technology and expertise to maximise the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact center, attendant console, predictive outbound dialler, knowledge management, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company's international operations.

Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol "ENGH." Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Presence Technology, Reitek, Safeharbor, Syntellect, Telrex, Trio, Voxtron and Zeacom. Learn more at http://www.enghouseinteractive.com/.

Editorial contacts
Enghouse Interactive - PresenceTiago Saraivatiago.saraiva@enghouse.com
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