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Gartner Magic Quadrant: Enghouse continues to challenge the market

Enghouse Interactive President, Ernie Wallerstein, and Global VP of Product Management, John Cray, discuss the reasons behind Enghouse Interactive's recent positioning as a Challenger within the Magic Quadrant for Contact Center Infrastructure.


Johannesburg, 13 Jun 2018

Gartner names Enghouse Interactive as a top Challenger in its latest Magic Quadrant for Contact Center Infrastructure 2018.

The company's continued position as the top Challenger in Gartner's Magic Quadrant for Contact Center Infrastructure reflects Enghouse Interactive's commitment to challenging the status quo and offering a solution that supports its clients as they transition to modern, customer-centric contact centre.

Enghouse Interactive's long-standing "ability to execute" with its proven commitment to customers to facilitate a graceful contact centre migration between legacy, hosted environments to a cloud or hybrid environment with seamless ease.

Working in customer-facing businesses, the new world of digital has brought a radical change for the future. That's why the company continues to evolve its solutions; to deliver a fully integrated dynamic customer experience through a modular approach, to ensure its customers will always be confidently connected, today and into the future.

Future-proof your business with Enghouse Interactive. You can count on the company to support you on your digital customer transformation journey.

Click here to download the 2018 Magic Quadrant and learn more about Enghouse Interactive solutions benefits for your business.

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Editorial contacts

Tiago Saraiva
Enghouse Interactive - Presence
tiago.saraiva@enghouse.com