DCC introduces Professional Services division
Drive Control Corporation (DCC), one of South Africa and the SADC region's leading ICT distributors, has introduced its Professional Services division, led by industry expert James Wood and a competent team of specialists.
The announcement comes as DCC enters 31 years of operations, a noteworthy milestone that has seen the privately owned company grow in the SA and SADC channel, evolving while also staying true to its core competencies and offering.
DCC's Professional Services division will focus predominately on key technologies from Citrix, Dell, Commvault and Symantec, delivering critical skills, services and support to its reseller partners.
"Our Professional Services will provide an invaluable role in an industry that requires resellers to offer complete solutions, expertise and services for solutions such as SaaS, hyperconvergence and simple rack-and-stack offerings," explains James Wood, head: professional services at DCC.
"DCC already offers pre-delivery configuration and upgrade services; our Professional Services division therefore represents a natural extension of our existing, established offering. Furthermore, we believe we can play a vital role in markets where resellers must provide services that lower business risk, cut down on infrastructure and staffing costs, and ultimately save on IT expenditure.
"We are hoping that our efforts in the professional services area will serve as an incubator for resellers to further grow their own technical competencies, while opening up new lines or further enhancing their current business and products with minimal risks and costs.
"We, as distributors, can offer the requisite skills and services to assist with this requirement. I am excited to say that, more than anything, the value-added distributor has seen a rebirth of sorts, providing critical technical skills and services to an evolving marketplace. We are working closely with some key vendors to achieve our joint objectives," Wood concludes.
Drive Control Corporation (DCC)