Top tier Genesys partner Elingo fully behind G-Summit 2018

Issued by Rubicomm for Elingo
Johannesburg, 31 May 2018

Paul McIntyre, Chief Sales Officer at Elingo.

Leading local ICT and cloud solutions provider Elingo has confirmed its Gold sponsorship of the forthcoming G-Summit Johannesburg 2018, the flagship African digital transformation event for all Genesys customers and partners in South East Africa.

G-Summit Johannesburg 2018 is scheduled for 17 July at The Forum, Bryanston. The event will provide thought leaders, partners and industry specialists with the opportunity to discuss issues around customer experience and service delivery.

Genesys powers over 25 billion of the world's best customer experiences per year, with the focus being on providing value through true omnichannel engagement.

Organisers have announced a stellar line-up of keynote presenters, including Genesys CMO Merijn te Booij; Consulta founder and CEO Adr'e Schreuder; and researcher/strategist Mark Angus.

Special guest pioneering explorer and adventurer Riaan Manser will also be in attendance. Manser rose to prominence by becoming the first person to cycle around the perimeter of Africa. For over 24 months, alone and unaided, he pedalled a staggering 37 000km through 34 countries, some of which rank as the most dangerous countries on earth.

Several recognised industry partners will also attend.

Paul McIntyre, Chief Sales Officer at Elingo, said the company is proud to be a part of this groundbreaking event that will highlight innovation and what digitalisation means to businesses.

"Our culture and focus is on ensuring value through solutions because they perform equally well across channels, on-premises and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering," says McIntyre.

Elingo

Elingo is a Johannesburg-based ICT company focused on services and solutions within the multimedia contact centre and enterprise IP telephony space.

The technology firm has partnered with established industry leaders to ensure the supply of tailor-made, versatile and customisable solutions that integrate with any process or system.

The company's product offering is designed primarily to automate each process within the call centre, including phone calls, SMS, e-mail, fax or Web chat.

Elingo's pre-sales teams have unmatched product, technical and architectural knowledge and the quality of its product guarantees value-add and innovation to contact centres of any size.

The company has kept ahead of game-changing trends, including the cloud (on-premises and cloud-based communications as a service (CaaS), contact centre automation, enterprise IP telephony, as well as consulting, support and education.

Elingo is an industry leader in business process automation and is run by a core team with over 25 years' experience in contact centre design, deployment and support.

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