Troye redefines employee experience with Citrix

Issued by Troye
Johannesburg, 28 Nov 2018

Troye managing director Helen Kruger says in today's competitive labour market, companies that can recruit, develop and engage employees better than the competition will have the advantage. "Employee experience will ultimately determine winners and losers and Citrix is committed to delivering intelligent digital workspaces that give companies an edge."

Troye has announced that Citrix is enhancing its digital work space solutions to enable people to work with even greater speed, intelligence and simplicity.

Citrix has acquired Sapho, a leading micro app platform, which it will use to enhance the guided work capabilities within Citrix Workspace to enable a simpler, smarter, faster way to get things done with enhanced guided work capabilities.

Troye managing director Helen Kruger says in today's competitive labour market, companies that can recruit, develop and engage employees better than the competition will have the advantage. "Employee experience will ultimately determine winners and losers, and Citrix is committed to delivering intelligent digital work spaces that give companies an edge.

"Wouldn't it be great if the list of things you need to focus on at work throughout the day, along with the insights you need to get them done automatically, popped up on your phone, tablet or PC so you didn't have to sift through your inbox, search your calendar or go six clicks deep into an enterprise application to execute a simple task," she explains.

Citrix delivers intelligent digital work space solutions that fuel a superior employee experience by organising work so it is more convenient, automating it so that it's simpler and delivering insights that make it smarter.

Businesses are experiencing a need to securely aggregate and automate access to applications and data from an increasing number and variety of sources, both on-premises and in the cloud. Citrix understands the need and is evolving its work spaces product to balance security with an improved end-user experience, with the goal of elevating employee productivity, and reducing frustration with corporate IT systems among users.

Using Citrix Workspace, companies can give employees flexible access to all the apps and insights they need to work where and how they want and be productive in a single location. They can also leverage innovative technologies such as machine learning alongside simplified workflows to organise work and guide employees through their day, automatically serving up tasks they need to focus on and the intelligence needed to get them done quickly.

Additionally, it can build employee skills and keep them on the cutting edge in their fields.

Sapho's micro applications improve employee productivity by consolidating access to tools, activities and tasks in a simple and unified work feed.

Kruger says Sapho enables businesses to replace their complicated systems with micro apps and modern workflows that deliver the consumer-driven experience that employees have come to expect. "Employees can now get things done faster, they are more productive and are happier with the experience the company is delivering."

With Sapho, companies can automatically surface personalised and relevant tasks from existing systems and deliver them to any device, intranet or collaboration tool. Details about activities are exposed as micro apps that provide contextual actions employees can take to complete work faster and make better decisions.

Using proven, predefined APIs that integrate with leading enterprise applications and more than 50 micro apps for applications such as Salesforce, Workday, Concur, ServiceNow, Outlook, Google Drive and more, companies can effectively guide employees through their most common work so they can get things done and move on.

Sapho is a true cloud-hosted app platform that is easy and fast to configure. It includes a library of ready-to-use connectors and APIs that reduce development time. From contract negotiations, to conceptual design, to development, testing and production, clients are able to roll-out in less than three months.

In combining Citrix's strengths in application delivery and security with Sapho's focus on work automation and productivity, Citrix and Sapho can help companies create a superior employee experience that redefines the future of work and deliver it today.

"Technology can improve employee experience by helping people to be more productive. These technologies create an intelligent environment that solves productivity challenges that employees and companies are facing by organising work in a single place, guiding work by bringing micro apps into the environment and automating tasks to increase time for employees to do value-added work," she concludes.

For more information, contact Troye at sales@troye.co.za or on (011) 705 2757.

Troye (www.troye.co.za)

Troye is a leading 51% black women-owned level one BEE IT solutions specialist and professional managed IT services provider. The accreditation was issued in May 2018 by South African National Accreditation System (SANAS) accredited BEE verification agency Honeycomb.

Over the past decade, Troye has designed and implemented superior integrated IT solutions for its small, medium and enterprise customers, concentrating on end-to-end virtualisation solutions.

Troye invests heavily in its customers through exceptional service excellence. This ensures a better understanding of the customer's business and technology requirements. More importantly, it enables customers to focus on their core business activities with the assurance that their investment in technology is safeguarded.

Troye focuses on minimising both cost and risk, maximising return on investment, driving innovation and safeguarding their customers' business for the future.

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