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iOCO forms strategic partnership with global player Salesforce


Johannesburg, 20 Nov 2020
Read time 1min 30sec

Leading ICT services company iOCO has entered into a strategic partnership with Salesforce, the world’s leading vendor of customer relationship management (CRM) solutions and low code platform.

Salesforce has many thousands of customers worldwide, while iOCO is a large player on the African continent, with over 20 years’ experience delivering solutions in the CRM environment.

Graeme Leslie, Regional Vice-President Alliances & Channels, Emerging markets for Salesforce, said: “Salesforce is excited to welcome iOCO into our South Africa partner ecosystem. The breadth of experience and capabilities they have, paired with their relentless pursuit of customer success, makes them a strong addition to our partners in the region. We are looking forward to realising the opportunity from the synergies we share and translating this into a seamless experience for our joint customers.”

iOCO is now a Certified Salesforce Consulting Partner, focused on delivering customer-centric solutions to align and support business strategies using the world’s number one CRM cloud application.

“We are delighted to have entered into this partnership, which sees us combining our respective strengths – Salesforce’s strong product and solutions for industry verticals and iOCO’s reach into our large customer base, supported by our many years of experience in the CRM space,” said Tsepa Ramoriting, Executive Head of iOCO, Enterprise Applications.

“CRM is more than just a technology. Understanding customer needs in order to retain and grow revenue is an essential business driver, and future-fit companies are evolving accordingly by redesigning their businesses to compete on the most important market differentiator: their ability to understand, engage with and earn the trust of their customers,” he said.

iOCO

Established to simplify ICT, iOCO is Africa’s leading integrated technology services company, with the largest concentration of skills on the continent. As a Level 1 B-BBEE end-to-end ICT managed service provider and Cloud systems integrator, iOCO operates with over 20 years’ experience. Its team of more than 4 500 specialists delivers custom development and integration, open source, enterprise applications, data and analytics, compute and platforms, digital industriesand manage and operate solutions to over 1 000 top tier customers.

Inspired by digitally native internet organisations (iO) and creative organisations (CO) of the future, iOCO helps customers navigate the path to an exponential future. To achieve this vision, iOCO holds strategic OEM partnership agreements with more than 90 global leaders.

For more information, please visit: ioco.tech

iOCO is part of the EOH Group of companies.

Salesforce

Salesforce is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

Editorial contacts
(EOH press office) Raksha Kassie (011) 607 8100 Raksha.Kassie@iOCO.tech
Aprio Strategic Communications Cecilia Pinto Taylor (083) 325 9169 cecilia@aprio.co.za
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