Monique Williams
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Next business stress test: Content management modernisation

Cloud computing, artificial intelligence and external vendors/partners are essential to future-fit content strategies. So, do you feel stressed yet?


Content management moves beyond crisis-response

The pandemic will continue to shape content management strategies well into the future, so it’s wise for companies to invest in future-proofing content processes.


Disruption is accelerating digital ambitions

Businesses must elevate content management practices to satisfy the growing need to engage in more innovative, reliable, efficient and flexible ways.

Oct 28, 2021

How intelligent does your automation need to be?

Designing an automation strategy that is appropriate to the organisation and a specific business process is vital, as opting for too much intelligence could be a stupid move.

Oct 18, 2021

Accelerate digital transformation with intelligent automation

Companies are reframing, rethinking and reimagining their activities and determining how to intelligently improve them, but there is a vital foundational first step.


Low-code platforms become digital transformation’s hero

Digital business acceleration is pressuring IT leaders to dramatically increase application delivery speed and time to value, which is where low-code comes to the rescue.


Low-code: The jet fuel of agile adoption

Low-code capabilities circumvent lengthy development cycles and rigid legacy systems to rapidly produce new applications that meet immediate business needs.


Where exactly does AI rank in the digital distrust stakes?

Despite mistrust, we have reached a point of no return on the customer experience improvement curve, with the baton passing from human to digital interaction.


How do you solve the digital trust dilemma?

Building digital trust with stakeholders is no mean feat for enterprise-level organisations facing increasingly complex technological disruptions.

May 28, 2021

Don’t let myths overwhelm true cloud benefits

Unravelling the fiction surrounding the benefits of cloud-based applications and establishing the truth behind cost, security, performance, flexibility and compliance.


The facts and myths around cloud migration

The days of basic data storage and retrieval are gone, as we move into the age of using information to make more-informed business decisions.

Mar 17, 2021

Five mile-markers to successful digital transformation

The enterprise journey to digital transformation requires a solid plan, with clear markers to guide achievements and the passage to the end goal.

Monique Williams
Southern Africa regional sales manager for Hyland Software.

Monique Williams is the South Africa Country Manager for Hyland Software, where she is responsible for sales on Hyland's Content Services platform.

She has in excess of 20 years' experience in the information technology sector and holds an Honours Degree in Marketing Management and a Bachelor of Social Science in General Psychology, Industrial and Organisational Psychology, from the University of Cape Town.

Williams has worked for Hyland Software for over a decade and in that time, has been partner manager for UK and Scandinavia, and business development manager in South Africa. Her duties in her current role include generating revenue for Hyland Software by establishing and leading the execution of a plan to market, as well as managing existing and newly recruited partners in Southern Africa. Since being appointed to this role, she has increased sales revenue and has achieved year-on-year growth of a minimum of 30%.