Marilyn de Villiers
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Five reasons why OLED laptop technology is a game-changer

OLED displays have 70% less harmful blue light than LCD laptops.


Effective collaboration tools essential in the era of the hybrid workplace

New technology is being developed all the time to help businesses create a more inclusive and less frustrating hybrid workplace environment for all workers, says Cisco.


The importance of process

An ideal process is one that achieves the objective for which it is designed as efficiently as possible.


Access vs security: A technological dilemma in a post-COVID-19 world

Companies must ensure users have easy access to the corporate network while simultaneously protecting the network against unauthorised access.


Trends shaping the future of banking

Most banks have moved up their digital strategies and there have been a host of new innovations coming on-stream since COVID-19, says Altron Managed Solutions.


Using technology to fight friendly fraud

As customer passwords and personally identifiable information have become easier to purchase on the dark Web, biometric authentication has become increasingly popular.


Privacy and security concerns in today's remote world

Around 30% of the participants take action against companies they believe are not protecting their data and privacy.

Nov 3, 2020

COVID-19 driving rapid growth in CPaaS market

There has been a surge in demand for communications platform as a service, with the global CPaaS market projected to reach US$17.2 billion in 2023.

Oct 29, 2020

Finance as a business-critical enabler

Financial decision-makers are at the forefront of having to help steer their businesses through the twin perils of economic recession and COVID-19 induced challenges.

Oct 26, 2020

Conversational AI eases burden of rising CX expectations

AI-powered virtual agents enable businesses to install chatbots that can respond to queries 24/7, across any channel – chat, voice and social.

Oct 26, 2020

What will the future of work – and its workforce – be like?

A Workforce of the Future survey conducted in EMEA by Cisco says employees want to retain some aspects of remote working, such as increased autonomy and faster decision-making.

Oct 22, 2020

Frictionless engagement with contact centres

Companies wanting to survive the pandemic’s fallout have to accelerate the pace at which they move to frictionless customer engagement, says SAP Digital Interconnect.