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Christopher Tredger

Articles

4:20
Cloud Computing
10 hours ago

AI unlocks continuous threat exposure management, optimises data centre performance

Snode Technologies’ David Jackson explains how AI reinforces the CTEM approach and the impact of this emerging technology on cloud and data centre environments.

Christopher Tredger
3:40
Digital Workplace
11 hours ago

Agentic AI – we’re passed the tipping point of adoption, says Prosus

AI agents or digital co-workers are months – not years – away, according to the company’s research.

Christopher Tredger
1:40
IOT
5 Aug

Managed AI services key to cloud, data centre investment, says MTN

The technology will have a significant impact on business’ ability to harness infrastructure quickly and at scale.

Christopher Tredger
1:50
Software
1 Aug

Ozow claims first-mover advantage with live roll-out of PayShap Request

Real-time payment feature touted as the country’s first SARB-endorsed instant interoperable account-to-account payment rail.

Christopher Tredger
4:30
Cloud Computing
31 Jul

Africa urged to fast-track AI skills development

Two-thirds of African companies are upskilling or reskilling staff on AI specialisations, but it may not be enough, according to SAP research.

Christopher Tredger
3:10
Malware
30 Jul

Africa increasingly vulnerable to AI, social engineering-driven cyber crime

Countries lack requisite skills and tools to track and report attacks, says Jason Lane-Sellers, director of Fraud and Identity at LexisNexis Risk Solutions.

Christopher Tredger
3:30
BI and Data Analytics
29 Jul

Demand for agentic AI grows as cyber threats rain down in SA

Exabeam executive Essam Ahmed describes technology as one of the most transformative developments in the country’s cyber security landscape.

Christopher Tredger
1:50
BI and Data Analytics
25 Jul

AI alone cannot fix a troubled customer experience

Companies cannot 'AI their way out of a bad process', says Nicolas Callegari, founder and CXO at Decapod Customer Experience.

Christopher Tredger
3:30
Artificial Intelligence
24 Jul

Africa’s CX ecosystem should embrace a future with artificial emotional intelligence

The continent shows interest in the global AI game, but it needs to step up with content generation, agentic AI and business systems to strengthen CX, says expert.

Christopher Tredger
1:50
CX
23 Jul

The CX Group endorses ITWeb’s CX Summit 2025

SA’s customer experience landscape has evolved, and C-level executives have a deeper understanding, according to The CX Group.

Christopher Tredger
3:00
Malware
22 Jul

Kaspersky links cyber espionage attack in southern Africa to Chinese-speaking APT41

Kaspersky MDR experts say the attack has all the hallmarks of an advanced persistent threat category.

Christopher Tredger
2:00
Digital Workplace
21 Jul

Agentic AI doesn’t spell the end of human call centre workers, says Salesforce

The global CRM firm suggests this emerging technology handles routine queries, allowing human workers to focus on complex, empathetic relationship building.

Christopher Tredger