Over 95% of business cellphone users in SA will have access to technology that will allow them to record their mobile conversations, says Spescom. The functionality will have ramifications for business dealings and personal calls.
"This technology has the potential to make every conversation you have on a mobile phone, private or professional, incontrovertible,” says Spescom CTO Viv Crone.
“In particular, the Symbian platform has gained dominance in SA and Europe for its richness of functionality, and I expect this is the platform that cellphone voice recordings will initially be offered on."
Business tool
Crone says the technology is already available to the corporate market and is currently being made available to a wider segment of users. Voice recordings will be seamlessly uploaded and made available via the Internet, he adds.
The most ideal use for this technology is in business dealings where conversations with bankers, lawyers and business advisors can be recorded without having to rely on memory or scribbled notes, Spescom says.
With the many functions cellphones currently have, such as being able to take pictures, create and send e-mails that could be added to the voice recording, mobile phones could be useful in a number of scenarios, including gathering evidence at the scene of car accidents, Crone says.
No secrets
The psychological impact this functionality will have on individuals and how it will influence what people say, how they say it and when, may be profound, the company says.
The downside to this technology is the possible abuse of the recordings and their unscrupulous proliferation on platforms such as e-mail and YouTube.
“It will also make reputation, integrity and trust more critical components of business dealings," Crone concludes.
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