The rise of digital technologies as a means to ensure customers have seamless, satisfactory interactions with organisations has also continued to shift the CX landscape and raise the bar for what customers expect. The ITWeb CX Summit took place on 5 October at The Maslow and aimed to equip organisations with the means to ensure that their tech stacks and strategies bring their customers closer and keep them there. #ITWebCX2023 #CX #customerengagement
Published on 17 October 2023
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