AI is transforming banking by anticipating customer needs before they even ask

Name: AI is transforming banking by anticipating customer needs before they even ask
Uploaded: 2026-10-20T06:00:16+02:00
Duration: 1 min 32 s
Description: On this episode of ITWeb TV, Dané Liebenberg, AI executive for FNB Retail and Business Banking, unpacks how the bank is assessing the value of its artificial intelligence investments through four key pillars. #AI #Banking #Fintech #ArtificialIntelligence #DigitalBanking

On this episode of ITWeb TV, Dané Liebenberg, AI executive for FNB Retail and Business Banking, unpacks how the bank is assessing the value of its artificial intelligence investments through four key pillars. #AI #Banking #Fintech #ArtificialIntelligence #DigitalBanking

Published on 20 October 2026

Hyper-personalisation

Fintech South Africa

Responsible AI