To mitigate risks, ensure governance and save costs, enterprises should have a centralised artificial data intelligence platform driven by a key leader.

Intelligent document processing − using AI, machine learning and optical character recognition − allows information to flow directly into digital business processes.

There’s no question that chatbots bring considerable advantages, but this efficiency comes at a cost due to their inability to truly empathise.

As the 4IR reshapes and innovates, many people still lack foundational digital literacy skills that enable participation in the digital economy.

As tech superpowers redraw the borders of a new digital empire, South Africans risk becoming digital tenants in their own land.

The pursuit of artificial general intelligence comes at a heavy cost, as it’s ultimately about power, democracy and the people being left behind.

South Africa has 25 years to train a Net Zero generation to develop key technologies – or risk losing R2.6 trillion.

Successful AI adoption requires mitigating business risk in the deployment, and ensuring AI quickly delivers measurable value.

Research shows organisations that cultivate philosophical insight in their AI initiatives achieve superior returns and competitive advantage.

The global economy relies on innovation and constant development, and the benefits for business in adopting AI grow each day.

Quality datasets are crucial for AI training, but the need to protect real-world data can slow development and implementation.

Artificial intelligence is rewriting the future of tax consulting − and the era of hourly billing is rapidly coming to an end.