Industry Insight

The fifth industrial revolution looms

The convergence of technology and humans is quickly barrelling us into the fifth industrial revolution: the era of artificial intelligence.


Data analysis is not just algorithms

Math and stats can tell us all sorts of interesting things about data, by identifying patterns and unlocking buried truths or secrets.


Building a digital expert to power client self-service

Why have so few companies managed to give us a Google Assistant, Alexa or Siri experience in the customer service arena?

15 Mar

Metadata management is a science

Meta analytics is the new model for enabling complete data and process oversight.

14 Mar

Balancing security with seamless access

Frictionless security can unlock ironclad customer onboarding for companies.

12 Mar

Harness the power of domain-driven design

Systems work when we all speak and understand the same language.

8 Mar

New technologies in the fight against illicit trade

Those fighting illicit trade are about to get a welcome addition to their arsenal, as tracking is poised for a dramatic improvement in effectiveness.

5 Mar

Backup and recovery balancing act

What's more important: the speed of recovery or the amount of data an organisation is willing to lose?

1 Mar

The best IT managers alleviate work-related stress

If your organisation's talented IT staff can't handle the heat, you may need to hire better IT managers. Here's why.

28 Feb

Telling a good data story through visualisation

While the visual element is key, the core strategic component of data visualisation is the ability to unlock the story in the data.

26 Feb

Customer experience key in Industry 4.0

In the age of the experience economy, customer loyalty is driven by convenience and instant access to information.

Feb 22, 2019

Move IT from paralysis to lean and agile

The fear is real for CIOs as a wrong decision or commitment to a long-term IT strategy could cost an organisation billions.

Feb 21, 2019