IT service management enables organisations to improve proficiency and reduce costs in a recovering market, says ITSMFsa.
In this World Wide Wrap: HP boosts hybrid infrastructure support, Jamcracker intros cloud management platform, and Medi-Clinic deploys Riverbed solution.
The offering aims to assist cash-strapped SME resellers coming out of the recession.
In this World Wide Wrap: New challenges for enterprise architects, Etisalat implements virtualisation architecture, and Gartner re-evaluates SaaS rationale.
In this World Wide Wrap: Bharti Airtel plots its course, QTel and Ericsson drive multimedia services, and cheap handsets boost mobile market.
In this World Wide Wrap: Survey backs tech education, language centre adopts learning platform, and NZ intros online Mandarin resource.
The authorised Central Securities Depository in SA looked to Datacentrix to roll out a high availability solution.
DiData assisted the Interactive Intelligence pay-TV offering with an extensive upscale of its contact centre.
In this World Wide Wrap: HP acquires Phoenix virtualisation products, VMware scores Gartner top spot, and IT sector 'must focus on virtualisation'.
In this World Wide Wrap: Ambush ads gain World Cup edge, Nielsen and McKinsey offer social media insights, and e-business could drive Nigerian economy.
The cellular giant is challenging a court order that forces it to stop disconnecting Gogga Tracking Solutions' customer lines.
In this World Wide Wrap: BSkyB and HP settle outsourcing case, FCC to address spectrum issues, and Germany reforms TV licence fees.
In this World Wide Wrap: Rebate programme boosts jobs, EDS pays up for failed CRM, and contact centre to create 500 jobs.