Most companies approach digital transformation from a technology perspective when it should be a strategic initiative, says Mint Group.
Insurers must shift from transactional interactions to personalised touch points that enhance the customer experience and build long-lasting relationships, says Annalie Terblanche, COO at SilverBridge.
CRM systems maintain cohesive collaboration even in the absence of face-to-face interactions, says Mark Annett, head of CRM sales and consulting at Camsoft Solutions.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
The initiative is aimed at helping South African businesses fight cyber crime.
Companies should not wait until their customers have already left the building and revenues are down to focus on reinvention, says Accenture.
South African National Parks leads this week’s top tenders, with requests covering software, hardware and telecoms.
Marius van Vuuren has taken the pan-African telco to number three in the Zambia market.
Business data requires a trusted custodian, and the right partner must facilitate the ability to communicate, collaborate and transact.
ITWeb, in partnership with MTN Business, is running a survey on ICT maturity to gain a clear, data-driven understanding of where SA businesses stand in terms of ICT maturity. The survey covers everything from infrastructure and cybersecurity to digital literacy and compliance.
To gather further insights into ICT maturity within respondent organisations, the survey poses the following questions:
By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the value of R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.
With a combined 600 years of experience, the team is well-positioned to take on any data analytics engagement.
The hub will help SMEs find dependable and affordable IT products and services.
Navayuga Infotech South Africa will host the Accelerating Digital Transformation event on 25 August.
Negative economic growth puts pressure on IT budgets, making it important to show short-term resilience when embarking on a project, says Morne Laubscher, CTO of Logicalis SA.
