Harnessing the power of AI: A new era for business productivity, efficiency
AI-enabled PCs are not just about raw computing power; they are designed to amplify human ingenuity, says Chris Buchanan, client solutions director at Dell Technologies SA.
Automation and AI: Finding the balance in contact centres
Without a clear understanding of how AI fits into the overall strategy, contact centres risk misalignment, says James Guthrie, founder of Smartz Solutions.
The event explored building leading AI-ready data infrastructure to accelerate digital and intelligent transformation in the sub-Saharan African region.