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3:10
Mar 8, 2001

NCR releases CRM tool

NCR, represented locally by National Data Systems, has announced the availability of its Customer Relationship Management (CRM) Solution version 4.

Alison Bull Communications
4:40
Workflow system
Mar 7, 2001

Nedcor division streamlines business processes with Staffware

Nedcor Group Insurance Brokers, the insurance brokerage division of Nedcor Bank, has implemented the Staffware workflow system to help improve employee efficiency and eliminate paper-based processes.

TechSoft
3:10
Mar 7, 2001

Peregrine unveils automated asset management solution

Peregrine Systems has announced the availability of its AssetCenter Automated Inventory system, which is designed to link business processes to elements in the corporate infrastructure. [Local rep: MGX Enterprise Solutions]

MGX Holdings
2:00
Process automation
Mar 5, 2001

Three Valleys Water contracts Staffware

Three Valleys Water has contracted Tower Technology and Staffware to implement an advanced customer relationship management system based on the respective companies` document and process automation technology.

TechSoft
01:54
#ITWebCX2023
Aug 30, 2023

Navigating the CX value chain

Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience

1:10
Mar 1, 2001

Nortel named in top 15 CRM applications

Nortel Networks says its Clarify eFrontOffice solution has been voted as one of the top 15 customer relationship management (CRM) software applications by market research firm Information Systems Management.

Nortel Networks
11 - 11 August 2026

ITWeb CX Summit Executive Dinner

2:50
Mar 1, 2001

MGX introduces SME contact centre solution

MGX has announced the availability of the Apropos eVangelist contact centre solution designed for small to medium enterprises (SMEs).

MGX Holdings
01:53
Verint
Jul 27, 2023

Everything, everywhere, all at once in CX

Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience

2:40
CRM
Mar 1, 2001

SAP assists Minolco

SAP Africa is helping Minolco to streamline its business processes by providing the company with the mobile sales facility of its customer relationship management initiative.

2:20
Loita
Feb 28, 2001

New CEOs have broader plans for Explorer

The new board at Explorer Corporation plans to take the Explorer card into the rest of Africa and restore the company`s stability.

Iain Scott
1:50
Partnerships
Feb 26, 2001

Rockwell, AmVia - Voicematix enter partnership

Rockwell E-commerce and AmVia - Voicematix have entered into a partnership alliance to extend the reach of both companies in the SA marketplace.

AmVia
11 - 11 August 2026

ITWeb CX Summit 2025

03:49
CX
Apr 21, 2023

The future of CX

During an executive breakfast, held on 19 April in partnership wit ITWeb, Verint shed light on predictive analytics in CX. Attendees also benefited from insights on emerging technologies that might empower consumers and businesses in the future #ITWebFutureCX #verint #customerexperience

1:30
Feb 21, 2001

Sofrecom releases G.mobile

Sofrecom has announced the availability of Gaia mobile (G.mobile), a customer care and billing system for mobile operators.

2:40
Feb 19, 2001

Chicago conference highlights field force automation trends

At the Chicago Customer Relationship Management Conference and Expo last week, show founder, Tim Bajarin, said field force automation has exploded onto the mainstream circuit because of developments in wireless and the Internet.

Laurika Bretherton
2:30
Feb 16, 2001

Staffware receives ISM award

Staffware says ISM, an industry award within the customer relationship management (CRM) market, has named it as the winner of the award for exceptional e-CRM solutions.

TechSoft
2:10
GoldMine
Feb 14, 2001

FrontRange, SDD bundle GoldMine trial version

FrontRange Solutions, in association with Siltek Distribution Dynamics (SDD), is offering SDD resellers a trial version of its GoldMine software with each Xylo PC sold.

FrontRange
 
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