Avaya has installed its Proactive Contact Management and Self-Service Solutions at the University of Alabama.
Amatola Water has contracted Softworx to implement 13 Baan modules to help the company provide a more efficient level of service to its customers.
iLAB Project Services recently project-managed an infrastructure consolidation project for pathology laboratory group Ampath.
Spescom has installed a document and configuration management solution, based on eB information management software, at the Cape Town headquarters of Debmarine, a De Beers business.
Sys-Net has been contracted to Web-enable Protea Hotels` Progress Software-based central reservation office system.
De Beers has purchased ActaWorks software from Global Technology Business Intelligence (GBI) in a deal valued at R10 million.
Sasol Solvents has contracted AST Manufacturing Systems Integration (MSI) to provide it with an integrated production and business strategy for the Sasol N-Butanol plant.
Insurance company Guardrisk has contracted Integr8 IT to implement a Citrix server farm within its existing network.
AST Networks has installed a Philips DECT system with 38 phone sets and eight base stations at Delta EMD in Nelspruit.
Candor Technologies has secured a one-year, multimillion-rand application service provider contract with MTU SA, managed by Daimler Chrysler Power Systems Off-Highway.
Spescom will provide Eskom with a contact centre solution to address its customer relationship management requirements.
Dimension Data has assisted Chemserve to move to an Internet Protocol telephony-based network at its Bryanston offices.