Banks need to maintain high service levels

According to Mark Ehmke, MD of Staffware SA, banking environments need to ensure that customers receive a consistently high level of service, regardless of the delivery channel used.

The state of certification

Its reputation knocked by numerous disreputable training companies and disillusioned school-leavers, it seems that the South African training certification industry needs a moment of introspection.

PlanetPastel.com, iafrica.com announce joint venture

A joint venture between iafrica.com and PlanetPastel.com has produced a co-branded online shopping mall dubbed "Sidewalk".

E-business rush dangerous for companies

Companies that try to transform into e-businesses as quickly as possible expose themselves to high risks and costs, believes Chris Greyling, business development executive at Commerce Centre.

Hall Longmore implements Impact Encore

Hall Longmore, a member of the Murray & Roberts group, has implemented Impact Encore in its transition towards e-commerce.

Oracle introduces wireless product

Oracle has announced the availability of its 9iAS Wireless Edition, a middleware solution for developing and deploying wireless applications.

BA online bookings up

British Airways` South African passengers are increasingly going online to make reservations, with over eight times more passengers who flew in December having booked online compared to a year earlier.

Safari.net will soon go live

Safari.net, an African travel Web site developed within the AfriCam group, goes live tomorrow. The site carries a number of features, including automated safari and lodge finders, in-depth travel articles and reviews.

Compuware`s remote solution to Web problems

Compuware has introduced PointForward, its first software and solution offering to be made available over the Internet via a hosted services model.

Compuware releases Web site solutions

Compuware has launched PointForward, a range of solutions to allow even the smallest companies to keep their Web sites working at optimum levels.

New WebSoft insurance claims management system a world beater

CSC launches Enterprise Development Centres

Computer Sciences Corporation (CSC) is expanding its system of Enterprise Development Centres to SA.

Nortel named in top 15 CRM applications

Nortel Networks says its Clarify eFrontOffice solution has been voted as one of the top 15 customer relationship management (CRM) software applications by market research firm Information Systems Management.