Businesses must accommodate social media networks as part of their customer services strategy, says Inter-Active Technologies.
In this World Wide Wrap: Virgin Media signs video deal, Google smartens up search appliance, and theme parks get mobile apps.
Online retail store Wantitall now offers payment through mimoney.
The company has signed a deal with epay to allow customers in New Zealand to get Ukash vouchers.
The MCI Consultants subsidiary allows users to make changes to cardholder details, if required, and place orders.
In today's technology roundup: Google posts strong Q3 results, Medal of Honor on sale amid controversy, MS slams OpenOffice.org, and green IT benefits unclear to IT vendors.
In this World Wide Wrap: Pizza chain deploys Phone 7, Internet banking tops payment methods, and online services frustrate Europeans.
Service providers insist they cannot be expected to police the Internet for illegal online gambling.
Despite complaints from the gaming media and its consumers, Microsoft will not comment on Xbox Live pricing.
In this World Wide Wrap: Fujitsu unveils self-service portal, Telstra adds self-service features, and airport gets branded shopping booth.
While SA's population is close to 50 million, only 5.3 million have Internet access, says Smokoo.
In this World Wide Wrap: Czech operators support mobile payment, Egypt govt takes on e-billing, and Reuters buys e-billing provider.