The Genesys Social Media Strategy urges companies to aggressively bring social media practices to the next level.
In this World Wide Wrap: Qantas debuts in-flight store, experts advise Morrisons to learn from rivals, and Tata to buy Supervalu's India unit.
A massive clean up of the Cipro database has led to questions about why it was full of dormant companies.
In this World Wide Wrap: China's Alibaba to challenge eBay, Europe e-spending to top EUR550bn, and UK online news start-up registers 50k.
Cybercriminals are creating nearly 60 000 fake Web sites to trick and infect users each week, reports PandaLabs.
In this World Wide Wrap: Armani Web site gets interactive video, Kappalyn delivers retail security solution, and E-commerce worth EUR550bn in 2010.
Many businesses are discovering the benefits of an online strategy.
Millions of rands could be confiscated if the Gauteng Gambling Board wins an appeal to have online gambling finally declared illegal.
In this World Wide Wrap: Poor broadband services cost SMEs, UK SMEs adopt smartphones, and site to win SME market share.
In this World Wide Wrap: Asian e-shopping to boom, Agility logistics deploys Oracle, and LivingSocial offers localised bargains.
In this World Wide Wrap: Kenyan bank invests in e-payment, VeriFone buys out Way Systems, and India road tax goes online.
Wits Foundation, Cansa and Habitat for Humanity SA take top honours for excelling in online fundraising.
South African online shoppers do their purchases mainly on local sites, says Synovate.