The South African BPO industry must first correct its misunderstanding of what productivity actually is, says Patrick Coleman, CEO of Customer Service Engineering.
North Yorkshire pens a six-year contract with Northgate Arinso to support its managed services.
South African businesses could fall victim to politically motivated hackers, says Thinkst's Haroon Meer.
The increasing overlap of IT and operational technology brings new responsibilities for the CIO, says Gartner.
Top business technology news | 13 - 18 June 2022
A summary of the top business technology stories shared by ITWeb between 13 -18 June 2022. Visit www.itweb.co.za for more news. #NewsVideo #youthday #Jobcreation
The new unit will focus on customer engagement and analytics for retailers.
Matome Motloutsi, who completed a learnership at the company, was offered a permanent position at an ICT outsourcing company.
Expand's Accelerators enhance application and data performance for Thompsons' workforce.
Top news headlines for 24 - 30 October
ITWeb shared a summary of the top business technology stories that ran between 24 October 2021 and 30 October 2021.
Deloitte Southern Africa material includes thought leadership and global insights.
Dedication to after-sales support is key, says the document management and printing company.
Functionality is the most important criterion when evaluating a cloud-based communications solution, says Dave Paulding, regional sales director at Interactive Intelligence.
The company ponders how to take computing power into Africa.
The IT sector in the UK is taking advantage of the government's lack of in-house IT expertise.
The advantages of listing on the stock exchange include having access to additional funding, says Conrad Steyn, director of Barnstone Consulting.