How COVID-19 accelerated SA’s move to the gig economy
Gig workers allow companies to be more flexible in terms of scaling up or down fast − an essential survival tactic as competition and demand for digital skills intensify.
Workforce Management – maximise your Omni-Channel performance
Major uses for Workforce Management within an Omni-Channel Contact Centre include simplifying and automating processes of staffing and scheduling, says ScopServ Integrated Services.
This solar company is adding over 100 new work-from-home jobs in SA
WiSolar, a supplier and distributor of solar energy systems, is creating work-from-home opportunities in a thriving and essential industry.
African states remain tech colonies, says 4IR commissioner
A large number of technological-intensive services in Africa are still outsourced from international countries, says Rendani Mamphiswana, commissioner on 4IR.
Cloud, programming skills gap impedes SMEs’ digital initiatives
Small local businesses struggle to source cloud computing, programming and app development skills, according to a Xero survey.
Comms department stands firm on USASSA caretaker appointment
The department moves to quell concerns over the appointment of Basil Ford as executive caretaker at the Universal Service and Access Agency of SA.
E-hailing protest ends in shooting, arrest of drivers
The two-day protest by Uber and Bolt drivers ended with two Johannesburg protesters shot with rubber bullets and seven others arrested.
E-hailing drivers hold nationwide protest, call for regulation
E-hailing drivers and operators across various platforms stage what they call the “mother of all” protests, calling for government regulation of the industry.