Companies should approach IT service management based on IT's specific role in the business, says Gartner.
It begins rolling out the first phase of a modernisation programme to improve service and security.
The company engages in management restructuring after its recently reported revenue growth.
In this World Wide Wrap: IP Australia adopts Web 2.0, KickApps upgrades social CMS, and Newgen rolls out OmniDocs 7.0.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
Good business process management interventions give clear and immediate feedback about progress, says GIBS senior lecturer.
The GEB consists of four members from the current management board plus four divisional directors.
When investing in infrastructure, companies look elsewhere for innovation rather than driving it themselves, says Trivector.
The business process management suite is the only 100% Web-based BPM platform, says VM Consulting.
In this World Wide Wrap: HR consolidation saves govt millions, LA upgrades payroll system, and Payroll Link goes paperless.
Oversight Systems monitors transactions across key predefined financial and business processes.
In this World Wide Wrap: Chevrolet gets sales team app, tech shoppers start online, and Matalan opts for Quantum software.
In this World Wide Wrap: Dorado patents cloud-based workflow tech, BPM comes to mainframe users, and partnership for BPM grad programme.
In this World Wide Wrap: Ricoh debuts desktop widget, FCS Financial deploys digital imaging, and new HQs for Davinci Virtual.
