Enterprise Interaction CentreJul 9, 1998
High end telephony in a Single NT box
Dimension Data said high-end business telecommunications functionality is now within reach of small and medium-sized enterprises following the release in South Africa of an easy-to-use, Windows NT-based system.
Dimension Data Interactive (DDI) said Enterprise Interaction Centre (EIC) from US-based Interactive Intelligence can handle all the tasks associated with legacy telephony devices.
Jim Stockton, product manager at (DDI), said EIC replaces multiple proprietary devices such as PABXs, automatic call distributors, interactive voice response systems, voice mail systems, fax servers, and computer telephony integration gateways into one device.