Articles about ITWeb CX Summit 2024

Chang unpacks CX trends to watch as 'GenAI permeates reality'

Trends analyst Dion Chang outlines changing business-customer relationships in his ITWeb CX Summit keynote address.

Connect's Charlene George to speak at ITWeb CX Summit 2024

The Connect sales director will talk about how integrating siloed platforms is key to transformed CX .

#ITWebCX2024: Integrating siloed platforms key to transformed CX

Connect SA's Charlene George highlights strategic importance of a unified customer engagement solution.