Articles about Digital banking

FNB trials AI tools for financial advisors

The integration reduces admin for the bank’s advisors, allowing more time for client relationships and financial guidance.

My Advisor brings financial coaching to FNB app

The digital financial guidance tool helps customers better manage spending, debt, savings and long-term financial goals.

AI foils R100m in fraud for Discovery Bank clients

Discovery Bank expands its AI-driven banking tools, and introduces new services as it reports fraud reduction wins.

Renewed strategy boosts GoTyme

The bank’s “phygital” model combines upgraded digital services with in-person banking support across malls in Gauteng and Western Cape.

Bank Zero, Paymentology forge partnership

Global card issuer-processor Paymentology and Bank Zero partner to deliver digital banking and financial services in SA.

Discovery Bank drives super app ambition with AI, integration

It will evolve into a super app by integrating banking, insurance, health, travel and investments into a unified digital platform.

SA banks escalate digital push to gain market share

Banks accelerate their digital strategies, using AI and cloud to drive growth, efficiency and stronger customer engagement.

Nedbank pumps R2.6bn into tech as more clients go digital

The continued investment in technology signals the big-four bank’s intention to accelerate digital innovation across its operations.

FNB CEO lauds digital customer growth

The big-four bank’s digitally-active customers grow to 7.78 million, as the financial services reaches the 10 million customer mark.

Standard Bank’s R3.7bn tech spend fuels client growth

The big-four bank invested R3.7 billion in technology in H1 2025, to boost digital capabilities, security and client experience.

Nedbank eyes ‘next frontier’ of tech investments

The big-four bank is ramping up annual tech investments, targeting AI, payments and card modernisation to outpace digital-first rivals.

Why intelligent automation is essential in financial services

Robotic process automation supports digital banking and helps automate complete business processes.