The BPO services provider will support and deliver services to Jetstar Airways.
Successful BPM depends on developing a business model that speaks to company executives, says PWC Advisory.
Three companies received awards at the ITWeb BPM Summit for their contribution towards improved BPM implementations.
In this World Wide Wrap: Tech Mahindra wins IT outsourcing contract, IT outsourcing beats recession, and NASA looks to private sector.
The company will consolidate the Breede River Municipality's servers, and establish a disaster recovery site.
Any CRM solution has to be driven from the top down, with clearly defined objectives, says IS Partners.
UMT SA offers project and portfolio management solutions to assist management to make calculated spending decisions.
Companies should not be fooled by traditional contact centre performance metrics, says Dave Paulding, Interactive Intelligence's regional sales director.
Equitrac Document Accounting Solutions' FMAudit Onsite offers ongoing assessment of printer volume, service alerts and toner levels.
As the local partner, Rethink Management Consulting will source opportunities for procurement optimisation.
In this World Wide Wrap: Telekom Malaysia seeks SMEs, IT professionals prefer smaller companies, and ICT incentives sought for SMEs.
In this World Wide Wrap: Virtualisation management in the spotlight, virtualise storage through SANs, and OK Labs to deploy mobile virtualisation.
In this World Wide Wrap: PM skills sought after - survey, UK council gets PM for greater efficiency, and Sy leads PM conference.