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Building great customer experience through omnichannel

The omnichannel approach empowers you to offer a consistent experience to customers irrespective of the device or channels the customers prefer to use.

Coligo Group

3:50

Customer Service of the Future webinar

Aug 12, 2022

Personalisation changing B2B, B2C engagement

The 'Customer Service of the Future' webinar will take place on 16 August, with AWS, Salesforce and Synthesis outlining their tools to overcome obstacles and transform the customer experience.

ITC Infotech, PTC expand alliance

ITC Infotech has acquired a substantial portion of PTC’s PLM consulting and professional services business and created a new business unit, called DxP Services.

AWS Training accelerates University of Witwatersrand’s cloud migration

As a result of an AWS Learning Needs Analysis, Wits charted a journey to implement critical training to empower its employees to leverage cloud technology.

AWS

IT training

ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.

The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?

In this survey, we examine, among other things:

Do you have a dedicated IT staff training budget?
What vendor certifications do you currently hold?
Which training formats do you find most effective?

By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.

The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.

Thank you for participating!