Avaya will examine the future of converged business communications technologies at the Dimension Data Customer Interactive Solutions conference starting on Wednesday in Vanderbijlpark.
Avaya says Philippine outsourced contact centre company PeopleSupport has installed its Definity Enterprise Communication Server voice solution.
Avaya says its Gold Business Partner, Fiberdata has won a contract to supply data networking solutions to SSAB.
Avaya has formed an alliance with Hitachi through which the companies will jointly develop and provide solutions for customer relationship management.
Avaya has announced a marketing initiative to leverage its sponsorship of the 2002 FIFA World Cup with its authorised BusinessPartners.
In a R1.5 million deal, QD Electronics (QDE) has contracted CS Systems Integration, a division of CS Holdings (CSH), to implement the Great Plains accounting package.
Avaya has announced a global alliance with IBM to integrate its customer relationship management (CRM) solutions with IBM`s middleware, e-business and eServer solutions.
Avaya has signed a sponsorship and technology agreement with the US Soccer Federation.
Sasol Synthetic Fuels has contracted AST Networks to deploy a voice-over-Internet Protocol (VOIP) system in selected Sasol offices.
Nortel Networks confirmed its commitment to the enterprise market during two conferences held in Monte Carlo last week.
Avaya has been named as the first official converged communication provider for the FIFA World Cup 2002 to take place in Korea and Japan in June.
Avaya has implemented a converged voice and data network for Centro de Exposiciones y Convenciones de las Am'ericas (CIE), an exhibition centre in Mexico City.
AmVia has announced the availability of the CallXpress version 6.0 unified software.