Retro Rabbit/Smartek21 has embraced AI but depends on human skill and experience to harness it effectively, says David Noakes, software architect at Retro Rabbit/SmarTek21.
Local consumers are increasingly using AI tools to compare products and prices, and find discounts and deals.
Speakers at CEM Africa 2026 stressed that AI alone is not the key to delivering better experiences to customers.
The new business will help African companies overcome the gap between AI experimentation and deployment, says AWS.
AI anthropomorphism is our next great vulnerability, as we are wired to see minds where there are none. AI has learned to exploit that wiring.
The company has embedded agentic AI into its IT infrastructure management, monitoring and observability tools to help end-user achieve greater operational resilience built on trust.
South Africa’s smartphone market grew 17% in Q2, defying a wider African downturn as rising device prices put pressure on consumers.
The big-four bank reveals its AI-based chatbot handles over 100 000 queries per month from 1.6 million users.
Rubrik Agent Identity lets enterprises decide who can do what with agents and enforces it per tool call, at the moment of action.
The partnership combines Nutanix's full portfolio of agentic AI solutions with ChronoScale's accelerated compute, enterprise AI foundry and outcome-driven delivery model.
Organisations can prove that an employee used an AI system, but can they reconstruct what it was asked, what it produced and who relied on it?
Lexi uses AI fully trained in real-world situations such as South African courtrooms, with quality assurance by experienced court transcribers.