When implementing AI and chatbots to connect with customers, there must be a balance of machine intervention and human empathy.
SITA CEO Dr Bongani Mabaso’s resignation after only eight months on the job is a loss for the embattled State Information Technology Agency, say industry insiders.
The agency’s board accepts Dr Bongani Mabaso’s request to be released early from his employment contract.
Arthur Goldstuck’s latest book unpacks the fundamentals of artificial intelligence, providing an overview of the technology’s rising popularity.
Zero Trust Network Access moves away from a traditional network perimeter-based security model to focus on a holistic approach.
This week’s top tenders see SA’s National Roads Agency rush to receive tender submissions before the year closes.
ITWeb Brainstorm CIO Banquet 2025
ITWeb partnered with Huawei Cloud to examine cloud usage trends in South Africa, as well as concerns when moving to the public cloud.
Lerato Pule will join Liquid Intelligent Technologies as CFO of its SA operations, effective 1 February 2024.
Most companies accept that data has a key role to play in driving competitiveness; most fail to understand how to do it.
This week’s top tenders see national departments targeting software and services, with a slew of opportunities for the ICT sector.
New research finds 11% of South African organisations are ready to utilise AI, compared to 14% globally.
Key on the to-do list is injecting new blood into the exco to execute the telco’s strategy, says CEO Jorge Mendes.