Airbus opens customer support centre in Johannesburg

Brand building will define CX of the future – 1Stream

1Stream is a confirmed participant in the ITWeb CX Summit, to be held on 3 and 4 October.

Department of Higher Education and Training

Sept 17, 2024

China to assist SA to address ‘skills mismatch’

Over 100 South African students will head to China to study scarce and critical skills of the future, reveals the higher education department.

Staff Writer

3:00

National Student Financial Aid Scheme

Sept 17, 2024

NSFAS promises ‘simplified’ online application process

The financial aid scheme for students defers the launch of the 2025 online application process to Friday, 20 September.

Is there a future for SMS?

The MIRUS messaging platform from Squire Technologies is an all-inclusive, virtualised messaging platform.

Navigating the CX value chain

Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience

0:40

EU AML/CFT regulatory framework

Sept 17, 2024

The new EU AML/CFT regulatory framework

What it means for adverse media screening.

LexisNexis Risk Solutions

EXECUTIVE ROUNDTABLE

27 February 2025

ITWeb CX Summit Executive Dinner

3:20

Amazon

Sept 16, 2024

Amazon, Takealot accelerate strategies amid competition

Local e-commerce players Amazon.co.za and Takealot.com ramp up efforts to better compete against Chinese online retailers Temu and Shein.

Everything, everywhere, all at once in CX

Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience

2:20

Gauteng Department of Education

Sept 16, 2024

GDE readies release of placement offers via SMS

The Gauteng Department of Education will today begin the learner placement process, with SMS as the main communication tool.

Staff Writer

4:40

Microsoft Dynamics 365 ERP

Sept 16, 2024

Optimising business operations with Microsoft Dynamics 365 ERP

Discover how Microsoft Dynamics 365 ERP helps businesses optimise operations with real-time data, cloud flexibility and integrated solutions for growth.

Adinga