The Electoral Commission encourages citizens to use its online voter portal to register or update their details, as local government elections loom.
The appointment reflects Nexio's shift towards stronger customer alignment, integrated execution and sustainable growth, according to CEO Vaughn Naidoo.
The company invites black-owned SMEs in the service centre market to participate in its Equity Equivalent Investment Programme.
The company has been named Acumatica’s Partner of the Year 2026 for Africa and Customer Satisfaction Champion of the Year 2026.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
When communications data is spread across multiple platforms and systems, organisations can struggle to maintain visibility, says Smarsh.
ITWeb CX Summit Executive Dinner
The retailer introduces Pixie, an AI shopping assistant on the Sixty60 app that predicts shopping needs.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
The move is aimed at improving resilience, regulatory compliance and flexibility across the bank’s African operations.
Global card issuer-processor Paymentology and Bank Zero partner to deliver digital banking and financial services in SA.
Global call centre company TP Group pledges a R145 million investment to boost SA’s business process outsourcing industry.
MobiAgent automates tasks, handles administration and locates and packages information so people don’t have to, says Shiaam Abrahams, marketing and projects manager at iMobility.
The South African VOIP market continues to grow, but its success will depend on how well service providers adapt to the changing needs of resellers and their customers.
AI is turning estate agents into data-driven ‘bionic’ operators who know who wants to sell before the board goes up.
