Johannesburg's billing system shows improvement, but conveyancers report ongoing delays and an inaccessible portal affecting property transfers.
The Department of Home Affairs plans to enlist various security safeguards, as SA prepares for its national digital identity system.
Potgieter has been tasked with accelerating growth through AI-powered automation, omnichannel engagement and stronger partner collaboration.
The department outlines its digital transformation deliverables, with plans to select appropriate tech to support its strategy.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The digital platform’s founders are in the US after being selected to participate in the Thrive Centre Innovation Hub’s 2026 fellowship.
ITWeb CX Summit Executive Dinner
Showmax Originals and select titles will move to DStv Stream, where they will have a dedicated section within the app, says Canal+.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
Government CIOs are under growing pressure to rapidly and responsibly embed AI into decision-making capabilities, says Gartner.
Postbank is now registered as a licensed financial services provider, authorised to provide financial advice and intermediary services.
Banks accelerate their digital strategies, using AI and cloud to drive growth, efficiency and stronger customer engagement.
The Competition Commission monitors compliance conditions related to Canal+’s acquisition of MultiChoice, including looking into the forthcoming shut down of Showmax.
The big-four bank witnesses 9% growth in digital retail clients in South Africa, according to its full-year earnings.
The seasoned IT services professional brings more than a decade’s worth of solution selling and client relationship expertise to accelerate growth in the local market.
