A Syspro survey shows Africa’s manufacturing CFOs continue to invest in traditional tech, such as BI, CRM and enterprise resource planning.
Generative AI democratises creativity, allowing everyone to harness the power of innovation and drive a new era of transformation.
The city wants to grow Jobs Connect, proposing a R5.5 million investment in the recruitment platform.
Retailers and brands can realise the immense power of data-driven decision-making by using predictive analytics to glean faster insights.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
Successful and customer-friendly digital banking can be distilled to two key strengths: user experience and security, says Gur Geva, co-founder and CEO of iiDENTIFii.
ITWeb CX Summit Executive Dinner
Minister Dr Blade Nzimande lashes out at the former NSFAS board for failing to act on improperly awarded student allowance contracts.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
Brand Finance South Africa 100 2024 assigned MTN a brand value of R68.2 billion and a sustainability perceptions value of R5.7 billion.
Camsoft CRM Solutions streamline workflows, enabling accounting firms to focus on delivering value-added services.
ATG's customer experience mission is to improve client experiences through feedback, best practices and calls to action that aim to address customer pain points.
Five major retailers, including Shoprite and Woolworths groups, join forces in new global grocery retail venture capital fund.
The low-cost carrier will only accept cashless onboard food purchases, from 17 April.
Visa and Discovery Bank’s SpendTrend24 report shows a nine percentage point increase in digital wallet usage over the last year.
