By integrating AI with human oversight, bots can manage routine tasks while seamlessly transferring more complex or emotionally charged issues to human agents.
Celebrating Women's Month: Empowering female entrepreneurs with HONOR 200 Series
The HONOR 200 Series, equipped with MagicOS 8.0, offers an AI-driven interface that adapts to individual habits, streamlining workflows and boosting productivity.
Companies are looking to unified communications as a service to meet the customer demand for multichannel engagement, says Rob Lith, chief commercial officer at Telviva.
Internet not entirely to blame for online harm to kids
Industry calls for a collaborative effort to ensure online safety of young people, as access to online platforms becomes increasingly easy and prevalent.
Tech galore at Olympic Games as cyber criminals lurk
While the stage is set for the 2024 Summer Olympics, with all the technologies in place, cyber security firms are warning that bad actors are on the prowl.