The combination of artificial intelligence, data and social listening is a winning formula for marketing and customer experience.
Digital communication may take multiple forms, but it’s a key ingredient in every business today.
The inaugural South African Podcast Awards are open for applications, with the aim to set the bar for excellence in local podcasting.
Non-profit We the People SA turns to generative AI to translate the formal language of the Bill of Rights into contemporary phrases and words.
1Stream CX automates routine tasks like data entry and scheduling, allowing your team to focus on more strategic interactions.
The big-four bank still sees fraud attempts on some international transactions, as customer complaints continue to pour in.
The Meta-owned platform remains at the top of the most used social media by SA organisations, while X declines dramatically.
South Africans are “happy” about the newly-formed Cabinet under the Government of National Unity, a new study reveals.
The fintech firm joins forces with Access Bank and Paymentology, to launch a bank card service that uses WhatsApp banking.
Kim Zulu, South Africa’s first virtual influencer, is the official ambassador of New York Digital Fashion Week 2024.
The social media platform commits to a $1 million grant for social impact creators and non-profit organisations in South Africa.
The local telecoms industry continues to battle to resolve customer complaints posted across social media platforms, with a negative sentiment of -87.7%.