Social Media

Facebook, WHO promote authoritative COVID-19 vaccines info

The social media giant and the World Health Organisation partner to connect people to accurate information and reduce misinformation on its platforms.


WhatsApp ‘disappointed’ after it’s blocked from off-boarding GovChat

The Facebook-owned app vows to defend the popular messaging platform from abuse, insisting GovChat has repeatedly refused to comply with its terms of service.

25 Mar

GovChat granted interim relief in Facebook, WhatsApp face-off

The Competition Tribunal deals Facebook-owned WhatsApp a blow, restricting it from removing the official citizen engagement platform for government from the messaging app.


Win R100k to kick-start your creative career with ASUS VivoBook

To enter the competition, upload your creative to Facebook or Instagram using #VivoTalent and tag ASUS South Africa.


Instagram moves to protect minors, blocks unsolicited contact

The photo and video sharing social network blocks direct messaging between teens and adults, which it says protects privacy and keeps people safe.

Mar 16, 2021

Ukheshe, Infobip create Telkom WhatsApp payment gateway

The solution allows Telkom customers to quickly and securely send money to anyone with a mobile number, with no need for another app or additional software.

Mar 8, 2021

GovChat, Women in ICT Forum intro online GBV platform

GovChat and the South African Women in ICT Forum unveil their technological collaboration aimed at fighting the scourge of gender-based violence.


WhatsApp does not share user contacts, says Facebook SA

Facebook South Africa responds to the Information Regulator, saying users’ contacts will not be shared across the social media giant’s platforms.

Mar 4, 2021

UPDATE: Standard Bank begins refunding customers after tech glitch

The big-four bank starts to reverse the double transactions from its customers’ bank accounts. 

Mar 4, 2021

Information Regulator worries SA will get less WhatsApp privacy

In a letter to Facebook, the Information Regulator highlights concerns that EU citizens will receive higher privacy protection than South Africans.

Feb 23, 2021

Top five contact centre trends in 2021

There has been a consistent increase in the need to incorporate chat into a contact centre, says 1Stream.

Feb 19, 2021

WhatsApp forges ahead with controversial privacy update

The Facebook-owned messaging app moves ahead with its planned privacy update that caused uproar, using the opportunity to take a swipe at its competitors.