1Stream CX automates routine tasks like data entry and scheduling, allowing your team to focus on more strategic interactions.
The big-four bank still sees fraud attempts on some international transactions, as customer complaints continue to pour in.
The Meta-owned platform remains at the top of the most used social media by SA organisations, while X declines dramatically.
South Africans are “happy” about the newly-formed Cabinet under the Government of National Unity, a new study reveals.
The fintech firm joins forces with Access Bank and Paymentology, to launch a bank card service that uses WhatsApp banking.
Kim Zulu, South Africa’s first virtual influencer, is the official ambassador of New York Digital Fashion Week 2024.
The social media platform commits to a $1 million grant for social impact creators and non-profit organisations in South Africa.
The local telecoms industry continues to battle to resolve customer complaints posted across social media platforms, with a negative sentiment of -87.7%.
The .ZA Domain Name Authority tackles the challenge of website spoofing and increasing local domain name registrations, amid its efforts to become a smart regulator.
The subscription-based service offers e-mail marketing, analytics and reporting, basic and local SEO, social media management and corporate identity refreshes.
Sinch Campaigns enables marketers to create SMS, RCS and WhatsApp campaigns, allowing them to choose the channel, define the audience, create content, test, launch and track the results.