Companies are looking to unified communications as a service to meet the customer demand for multichannel engagement, says Rob Lith, chief commercial officer at Telviva.
The social media company’s revenue was largely driven by advertising revenue in the quarter ended 30 June.
Industry calls for a collaborative effort to ensure online safety of young people, as access to online platforms becomes increasingly easy and prevalent.
While the stage is set for the 2024 Summer Olympics, with all the technologies in place, cyber security firms are warning that bad actors are on the prowl.
The combination of artificial intelligence, data and social listening is a winning formula for marketing and customer experience.
Digital communication may take multiple forms, but it’s a key ingredient in every business today.
The inaugural South African Podcast Awards are open for applications, with the aim to set the bar for excellence in local podcasting.
Non-profit We the People SA turns to generative AI to translate the formal language of the Bill of Rights into contemporary phrases and words.
1Stream CX automates routine tasks like data entry and scheduling, allowing your team to focus on more strategic interactions.
The big-four bank still sees fraud attempts on some international transactions, as customer complaints continue to pour in.
The Meta-owned platform remains at the top of the most used social media by SA organisations, while X declines dramatically.