An effective employee is not a seen employee, but instead, someone with the right tools and channels at their disposal to be productive, says Dimension Data.
Pure1 Digital Experience transforms purchasing, management, optimisation of infrastructure
The enhancements give customers additional control by delivering automated monitoring and AI-driven recommendation capabilities with self-service management and digital procurement.
Many trends support the growing demand for a work environment that is a blend of in-office and remote workers, providing people with the flexibility to choose where and how they’ll work.
Edge computing harnesses real-time data from critical equipment and processes to improve operational efficiency and enable new insights through advanced analytics.
The Chinese multinational telco’s research institute releases a 6G white paper, which it says will assist in the formation of the world's 6G standards.
Fujitsu transforms Nuerburgring racetrack safety with AI
Fujitsu has started developing and deploying a system that links artificial intelligence track cameras to increase safety at the Nuerburgring racetrack.
Why speech analytics is important for your contact centre
The basic science behind speech analytics is to detect a particular pattern in a customer’s voice that can determine the emotions and stress of the speaker.