Artificial Intelligence

Google wants to keep it cool with AI

The tech giant will let artificial intelligence make autonomous data centre cooling decisions in its centres around the globe.


UWC to offer immersive tech diploma

The accredited postgraduate diploma will incorporate augmented reality and virtual reality.


BPM disciplines essential for successful RPA

Implementing Robotic Process Automation (RPA) to improve business productivity could be futile if the wrong, or badly designed processes, as automated.


Contact centres no longer the ugly duckling

The contact centre has evolved to become the heart of every business, says Pommie Lutchman, CEO of Ocular Technologies.


Zindi to crowdsource solutions to African challenges

The new platform will enable data scientists to solve real-world business problems through monthly competitions, says Ixio Analytics.


Data integration paves the way to Industry 4.0

More manufacturers around the globe are developing smart factories by leveraging smart sensors, big data and AI, says Magic Orange.


Turn your company into a digital business

Many companies are stuck on where to start their transformation efforts, says Kristin Moyer, VP and distinguished analyst at Gartner.


CX to overtake price, product by 2020

In order to remain relevant businesses need to develop seamless customer experiences through tracking customer expectations, pain points and trends, says Freshworks.


Artificial intelligence internship programme goes awry

The e-government department probes claims of fraud linked to its partnership training programme, but one of the companies fingered says there is no basis for the investigation.


Don't forget about real life intelligence

Examining the unintended consequence of forgetting people in the age of the machines.


Data Shack presents Webinar

'Data science: out of Africa' explores the use of artificial intelligence and machine learning in hostile environments.