Digital education here to stay, and institutions must adapt
RPA can transform finance departments
Key drivers for automation include cost savings, risk reduction, governance and compliance and customer and supplier satisfaction.
SA youth more likely to support looting, AI study finds
While most South Africans are against violence and looting, it’s troubling to see how desperate the unemployed youth have become, says CompariSure.
Data Sciences achieves Pure Storage Elite Partnership for 4th year in a row
In partnership with Pure Storage, the company delivers products and solutions that enable customers to optimise their most valuable asset: their data.
Intelligent Workplace – Activity-based working
An effective employee is not a seen employee, but instead, someone with the right tools and channels at their disposal to be productive, says Dimension Data.
Pure1 Digital Experience transforms purchasing, management, optimisation of infrastructure
The enhancements give customers additional control by delivering automated monitoring and AI-driven recommendation capabilities with self-service management and digital procurement.
Hybrid workplace is the future
Many trends support the growing demand for a work environment that is a blend of in-office and remote workers, providing people with the flexibility to choose where and how they’ll work.
Edge computing 101
Edge computing harnesses real-time data from critical equipment and processes to improve operational efficiency and enable new insights through advanced analytics.
Oppo plans 6G network, establishes research team
The Chinese multinational telco’s research institute releases a 6G white paper, which it says will assist in the formation of the world's 6G standards.
Twitter taps into machine learning to stop abusive content
The company enforces a hateful conduct policy against content that incites fear, which has since been expanded to include content that dehumanises.
Fujitsu transforms Nuerburgring racetrack safety with AI
Fujitsu has started developing and deploying a system that links artificial intelligence track cameras to increase safety at the Nuerburgring racetrack.
Why speech analytics is important for your contact centre
The basic science behind speech analytics is to detect a particular pattern in a customer’s voice that can determine the emotions and stress of the speaker.