Vumacam AI surveillance helps police corner criminals
DiData, HelloCrowd debut HR apps to assist during COVID-19
The companies develop a talent experience management platform to help businesses recruit, onboard, induct and engage better with employees.
Genie – WhatsApp “shop by appointment” platform for Africa
Genie.bot is an AI-based chatbot service launched for consumers to book a slot for a safe and comfortable shopping experience.
SA private hospitals step up tech efforts to fight COVID-19
Local private healthcare facilities Netcare, Mediclinic and Life Healthcare turn to tech to improve efficiency as the coronavirus sweeps through SA.
Fighting the pandemic: The advancing role of technology
COVID-19 will be a significant catalyst for digital transformation, particularly when it comes to alternatives to personal contact and touch interfaces.
Vodacom’s TOBi chatbot allows subscribers to self-RICA
The telco says this is a convenient way to self-RICA, while observing COVID-19 lockdown social distancing requirements.
Post-COVID customer service: Evolve or lose business
Customer expectations have changed dramatically during the lockdown, says Freshworks.
IBM machine learning tech helps Gauteng track COVID-19 infections
IBM Research Africa develops cloud-based technology to help the Gauteng government monitor, track and predict coronavirus infections.
Obsidian Systems addresses demand for Smart Hosting
Many businesses are choosing to move to a hybrid environment of on-premises, cloud and SaaS offerings to secure agility, says Muggie van Staden, MD of Obsidian Systems.