Google Business Messaging allows businesses to communicate with customers directly through Google devices and platforms.
Among these technological advancements are FlexTec, smart home automation systems and home security systems with AI.
The report found that the majority of organisations agree that improvements in CX (94%) and EX (93%) will directly affect their net profit.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
Looking ahead, the company has invested in AI in order to embrace the next wave of technology.
The company will integrate IOT and edge to create what it says is the world's largest 'connected stadium' by setting up a digital twin of the race.
ITWeb AI Summit 2025
Uncovering the true business value of AI
Companies toughen themselves by pursuing innovation, creating usable intelligence and thinking strategically, according to panellists at the ServiceNow Africa summit.
Companies are under growing pressure to keep pace with changes in the technologies and skills needed to stay ahead in business, say Infinetix and Dell Technologies.
ITWeb is running a survey on cybersecurity to gain a better understanding of how SA businesses are managing their cybersecurity posture. Survey sponsor MTN Business wants to find out where local companies are going for information about cybersecurity best practice, as well as the challenges they face.
To gather further insights into the utilization of CRM/ERP solutions by South African organisations, the survey poses the following questions:
By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the valueof R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.
Thanks for participating!
While ChatGPT has game-changing capabilities, it is also amplifying threat actor toolkits, says David Hoelzer, fellow at The SANS Institute.
A focus on future skills will enhance the BRICS Young Scientist Forum’s objectives, says the deputy higher education minister.
The new functionality offers embedded analytics, intelligent robotic process automation and leverages industry best practices, says Dimitri Denissiouk, MD at IBA South Africa.
The new IBM Cloud Carbon Calculator tracks greenhouse gas emissions across cloud services.
Automation and efficiency of the processes around people is the driver for business AI, says Tertius Zitzke, CEO of 4Sight.