Open data systems and AI’s influence are stand-out market trends identified by Google Cloud.
The Cassava subsidiary will go live with its second Cape Town data centre facility in the first quarter of 2024.
The round was led by new investors Futuregrowth, Talent10 and MIC, as well as existing investors, including Old Mutual.
The companies collaborate to bring Google’s AI-integrated cloud and security technologies to African businesses.
Data protection company adds AI-driven security co-pilot to its consolidated cloud platform.
Accelerated AI adoption and more robotics-as-a-service players lead to growing use of service robots locally.
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4C Group offers information management solutions that make use of machine learning methods to extract knowledge from unstructured data.
For the sustainable success of your generative AI initiatives, it's essential to foster a balanced employee-employer value contract, says Decision Inc.
Key components of an omnichannel contact centre include a unified dashboard, intelligent routing and CRM integration.
Adinga looks at ways to stay ahead in the competitive market with AI-driven strategies and solutions.
Businesses can leverage the power of CRM for improved customer interactions without losing the human touch, says Mark Annett, head of CRM Sales and Consulting at Camsoft Solutions.
Product and R&D will be centralised to better leverage Sinch’s global scale, gain efficiencies and accelerate innovation.