Read time 1:50

Talksure recognised at contact centre ceremony

The company won silver at the 2018 EMEA Top Ranking Performers Awards Gala.

Big sales have mixed results for Datatec

17 May

The sale of both Westcon Americas and Logicalis SMC resulted in a mixed bag of results for Datatec, with no dividend declared.

Wake-up time for SMEs

17 May

IT management as a service helps smaller companies to cope in a world of disruption.

How the analysts rate document services from Xerox

Xerox helps companies to navigate the world's relentlessly changing technology, says Kevin Warren, chief commercial officer at Xerox. [Local rep: Bytes Document Solutions]

Securicom reduces data centre footprint with Cloudistics

It has managed to reduce the server footprint in its data centre from two 42U cabinets to a single 6U space consumed by a Cloudistics appliance, says Douw Gerber, Business Development Manager, Cloud Services at Securicom.

Blockchain as a catalyst for smart cities

Using blockchain technology, which creates a distributed ledger, provides transparency, security and continuity to a smart city and its citizens, says Globetom.

Wipro comes out fighting after IP theft accusation

4 May

The South African Collaborative Stakeholder Movement accuses Indian IT outsourcing giant Wipro of intellectual property theft.

Innovation distinguishes between leaders and followers

Roan Simplify eases the process of procuring, operating and managing equipment, and their end-of-life or end-of-service requirements.

The contact centre as a training environment

When it comes to meeting the skills development requirements of B-BBEE, many businesses struggle to deliver. Outsourcing such training to the contact centre industry may be the answer.

The key to digital transformation for CIOs

Apr 25, 2018

It is extremely difficult for CIOs to focus on digital strategy and future innovation when their time is spent 'keeping the lights on'. Outsourcing offers a way to shake up this status quo.