EOH looks inwards after Microsoft cancellation

The ability to provide stellar service is more difficult than you'd think, especially as businesses grow. Implementing the right technology to manage the process is key to providing a consistently high standard of service - both to customers and within the business itself.

At an awards ceremony in the US, Altron Bytes Managed Solutions was the recipient of NCR's "Service Partner Award", primarily recognised as "Service Provider of the Year".

The IT services company says termination of Microsoft channel partner agreement could lead to profit impact of R10 million.

Forward-thinking companies are investing in infrastructure that keeps their data secure and available.

Customer loyalty thrives on companies rolling out IT services designed by the people at the customer coalface, and sociology theory tells us how, says Gerhard Conradie, MD at Evolv Networks.

The company has moved to Dynamic Tech House, in Rosebank, Johannesburg.

Recovery time objectives and recovery point objectives are reduced to just minutes and seconds, which means almost instantaneous disaster recovery.

The event aims to onboard new partners, assisting them to develop and grow their business with Dell EMC, through Axiz.

Companies should properly vet third-parties and the resources they bring on board, says Dirco's Rapule Kgalaki.

Corr-Serve will showcase the iQuate solutions at the forthcoming ITWeb Cloud Summit.

Software asset management helps businesses to know what they have, what they are using and how best to apply their software licences, says Matthew Poulter, SAM business unit manager at First Technology National.